Normally, trainers and teachers have gaps in understanding the appropriate uses of technology in a learning environment. Similar to learning a new task or trade, special training is vital.
Today’s students (in an e-Learning) are increasingly being asked to work in teams, drawing on different sets of expertise, and collaborating to solve problems – and increasingly they are promoted to do so at their workplaces as well.
Therefore, trainers must have a good understanding of the technology being used and its advantages over more traditional methods. If there is a lack in either of these areas, technology will be seen as a hindrance and not a benefit to the goals of teaching. [partly from: en.wikipedia.org]
This is the reason why the GIZ/ACWUA/ONEE courses use formation techniques for the tutors like e-Training-of-Trainers, technological supervision during an e-Learning, virtual kick-off, mid-term and roll-off meetings.
Training of Trainers (ToT)
To make experienced trainers and experts aware of the needs and responsibilities of tutors, GIZ through the ACWUA-WANT program implements the e-tutor workshops which help the trainers to understand the needs and demands of the participants of e-Learnings.
Although the tutor-accompanied courses of the ACWUA-WANT program have a much lower drop-out rate compared to MOOCs or Self-Paced courses, the most observed obstacle of the e-Learning courses is the question of motivation and the (sometimes) wrong self-estimation of the participants. While this is understandable from the view of participants, the trainers nevertheless need to be trained in order to help overcoming simple access and technical problems as well as the difficult question how to train a complex content in a distance learning environment.
Learning is an ongoing process, which takes time and a strong commitment among the community of educators. [Harris, J., Mishra, P., & Koehler, M. (2009)]